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Our Offices

ENTTEC Global HQ & Asia/Pacific

  • 43 Indian Drive, Keysborough, VIC 3173, Australia
  • sales@enttec.com.au
  • +61 39763 5755
  • Operating hours: Mon-Fri, 9am-5pm

ENTTEC Americas

  • 600 Park Offices Drive, LL-58 Durham, NC 27709
  • sales.americas@enttec.com
  • (888) 454-5922 F: (888) 454-5922
  • Operating hours: Mon-Fri, 9am-5pm (by appointment only)

ENTTEC Europe

  • Floor 3, News Building, 3 London Bridge Street, London, SE1 9SG, United Kingdom.
  • sales@enttec.co.uk
  • +44 (0) 207 061 6210
  • Operating hours: Mon-Fri, 9am-5pm (Registered address. Meetings by appointment only).

ENTTEC Middle East

  • Warehouse 3, S03 26th Street, Al Quoz Industrial Area 4, Dubai, UAE
  • sales@enttec.ae
  • +971 (4) 337 4500
  • Operating hours: Mon-Fri, 9am-5pm
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“EXEMPLARY support and service provided by ENTTEC with a special mention of VJ who goes well beyond his duties to provide EXCEPTIONAL customer service! Truly a 5 STAR performer!”

Alexander de Vries

Photo by Cascun Photos

Frequently Asked Questions

ENTTEC offers support and guidance for custom projects, helping you create tailored lighting solutions to meet your specific needs. Our experienced support team is available to assist you with design and installation guidance remotely, ensuring your project’s success.

You can find guides and technical support on our website under the “Support” section. Visit our Support page for comprehensive guides, legacy documentation, and video tutorials.

Yes, ENTTEC products come with a manufacturer’s warranty. The duration and terms of the warranty vary depending on the product.

To stay updated with the latest news and product releases from ENTTEC, you can subscribe to our newsletter on our website. Additionally, you can follow us on our social media channels, including Facebook, Instagram and LinkedIn, for real-time updates and announcements.

The typical lead time for orders vary depending on the product and order size. Most standard products ordered are typically shipped within 1- business day, provided the item is in stock but in a case where the item is not available or in transit it would take 2-4 weeks. For the most accurate lead time, please contact our sales team.

Yes, ENTTEC products are designed to be compatible with a wide range of third-party software and applications; the protocols that our devices support are open source, ensuring flexibility and ease of integration into various systems.

ENTTEC is committed to delivering high-quality products. We not only design and assemble products in our own factory but also manufacture as many required components as we possibly can ourselves. We have a rigorous quality assurance process, including extensive testing and quality control procedures throughout the manufacturing process by our R&D team. Each product undergoes thorough testing before it is packed and shipped to customers.

To become an authorised ENTTEC distributor, please visit the “Distributor” page on our website and fill out the application form. Our sales team will review your application and get in touch with you to discuss potential partnership opportunities.

Detailed product specifications and manuals can be found on our website. Simply navigate to the specific product page, and you will find downloadable documents containing all the relevant information.

Browse our distributors

Our authorised resellers are carefully selected to provide you with genuine ENTTEC products and exceptional service. Explore our network below and shop with confidence.

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